Backup & Recovery
Backup & recovery.
We’ll help you decide what needs backing up, set up the backups, and test the recovery steps. Health checks and scheduled restore tests can be added to a plan. Your quote lists the software, storage, and recovery work included.
Services
Backup and recovery services.
- Backup Design
Decide which systems to back up, how long to keep the data, where to store it, and what recovery needs to look like for your business.
- Deployment & Configuration
Set up supported backup services, check that they’re working, and walk you through the setup.
- Backup Health Checks
Check backup-job status and flag problems where the software supports it. Follow-up is handled during support hours under your agreement.
- Scheduled Restore Tests
Test restoring the systems or data included in your agreement on a set schedule. A completed backup job doesn’t, by itself, prove that every recovery will work.
- Recovery Procedures
Write down the recovery steps, who handles each part, and the vendor contacts for the systems covered.
- Continuity Improvements
Battery backups, backup internet connections, redundant networking, and recovery projects are quoted separately. Recovery time depends on the systems, the problem, and the services you have in place.
How We Can Work Together
One project or ongoing help.
Projects are quoted separately. Monitoring, maintenance, or account administration can be part of an ongoing plan where needed. Your agreement lists the systems, tasks, and support hours included.
Support & Scheduling
Evenings & weekends.
- Monday–Friday
- 4–8 PM
- Saturday
- 9 AM–3 PM
All times Eastern. Excluding federal holidays.
On-site visits are by appointment. Other weekend project times can be arranged in advance.
RidgeManage includes 24/7 NOC monitoring. Routine support follows our published hours. Outside-hours help depends on availability and an agreed rate.
Let’s Talk
Tell us what you have in mind.
Tell us what you have in mind. We’ll talk through the work and timing with you.